1. USD Fare: Foreign nationals other than Indian/Nepali are entitled for USD fare.
2. INR Fare: Indian nationals are entitled for Indian fare.
3. NRN Fare:
Non-residential Nepalese are entitled to all available NPR fare. The passenger must present the valid NRN card issued by Nepal Government to avail the same. However, if the passenger fails to submit the NRN card, they will be considered foreign passenger and will be charged USD fare.
4. NRI Fare:
The USD fare is applicable to Non-Resident Indians.
6. Refugee Fare:
The nationality of a refugee passenger will be determined by the country that has issued their refugee card and fare will be charged in accordance with their identification.
Cancellation Policy for USD and Indian fare:
Passenger must submit the cancellation request up to 1 hours prior to departure otherwise, the request shall not be considered .
If the passenger request to cancel the ticket 12 hrs. prior to flight time, 10% cancellation charge is applicable on the base fare.
If the passenger request to cancel the ticket 1 hour prior to the flight time, 33.33% charge is applicable on the base fare.
If the passenger request to cancel or reschedule the ticket within check-in hour, the request shall not be considered and the ticket will be marked as No Show (i.e. no refund)
The reschedule can be done without charge up to 1 hour prior to the flight time.
Free baggage allowance limit (10 kg baggage + 05 kg hand carry)
Child Discount & Baggage Policy (Below 12 yrs.):
A child discount of 33 % is applicable on base fare.
The free baggage allowance limit is 7 kg.
The child passenger must submit the valid ID card.
Cancellation and No-show for child is applied as mentioned above.
Infant Fare (Below 2 yrs.):
Only 10% of the fare needs to be paid at the airport.
Physical verification shall be performed to categorize or identify minors as infants or children at the time of acceptance.
Name Change Facility:
The passenger‚s name can be changed up to two hours prior to the departure time. Name change charges for Nepali/Indian nationals is Rs.1000/- whereas all nationals except Nepali/Indians are required to pay USD 15.
Ticket cancelled from Airlines side:
Passengers will receive a full refund in all fare categories if the airline fails to fulfill its commitment and cancels the reservation.
Refund Duration - Online Purchase:
Purchased via VISA/MASTER/DEBIT card: 10-12 working days
Purchased via Wallet payment: 2-3 working days.
Any refund request for an online purchase should be addressed to firstname.lastname@example.org
Refund Duration- Purchased Via Travel Agencies:
Refunds will be processed within 1-2 working days. To claim the refund, the passenger must contact the relevant agency.
“NO Show” Ticket:
The ticket shall be considered as "No Show" (No refund / No valid) if passenger fails to report at the airport.
All eligible refunds will be provided in equivalent to local currency.
The refund of the tickets purchased via Tara mobile app/website, will be credited back into the same account.
We do not refund the charges associated with name, date, and time changes.
If the passenger wishes to cancel a ticket that has already been rescheduled, the initial fare category policy will apply during the refund process.
We provide the most extensive connectivity in the Mountains of Nepal.Tara Air is the newest and biggest airline service provider in the Nepalese mountains. This company has started the business with the mission of helping develop rural Nepal. Accordingly, our service is concentrated in the hills and mountains of the country from the Far East to the Far West.We currently operate a fleet of three STOL aircraft, comprising Twin Otter DHC-6/400 and DHC-6/300 aircraft.We operate scheduled and charter flights to almost all airports in the country.